From the list of available software and driver categories, find the BIOS category, and then click Download. Step 4: Performing a System Restore If an issue has begun recently, restoring the computer to a point before the problem began can resolve the issue. Step 5: Recovering the computer If the troubleshooting fails to resolve an issue, recover all software on the computer back to its original configuration using HP System Recovery.
Windows restarts after a Windows Update Your computer might experience system restarts after running Microsoft Windows Update or performing an Automatic Update. If your computer restarts automatically after a Windows Update, perform the following steps.
Click Start , and then click Control Panel. Under Programs , click Uninstall a program. Check the Installed On column to find the latest update installed. Click the name of the update to uninstall, and then click Uninstall at the top of the program list. Read and respond to any messages that open while the update is being removed from your computer. If the problem is resolved, proceed to the next step to prevent the update from reinstalling on the computer.
If the problem is not resolved, repeat these steps with older updates until the problem is resolved. Step 2: Preventing Windows Update from reinstalling an update Windows Update might try to reinstall updates that you uninstall. To prevent Windows Update from reinstalling an update on the computer, follow these steps. If the update you uninstalled is listed in the next window, right-click the name of the update and select Hide update. The update is now hidden and is not installed.
To install hidden updates in the future, click Restore hidden updates in Windows Update. Select a location. Europe, Middle East, Africa.
Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. The Virtual Agent is currently unavailable.
It was happening at any time whether the comp was 'in use' or not. To disable Automatic restart, follow the steps below: 1. Click on Start 2. Right click on Computer 3. Click on Change Settings 4. Click on Advanced 5. Click on Settings 6. Uncheck Automatically Restart 7. Click on OK and restart the computer. And hey presto no more random restarts, or more importantly - no errors were reported in event viewer. Is the automatic restart utility in Win 7 a bit too sensitive? Was this reply helpful?
Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions.
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