In the Troubleshoot tool, select Exports logs link, as shown in the following image. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info.
Contents Exit focus mode. Please rate your experience Yes No. Any additional feedback? Note You need to have admin privileges to open the troubleshoot tool from Power Automate machine runtime. The following troubleshooting scenarios in the app can be run without a Microsoft account, or the work or school account you use with Office:. If you're an administrator and want to install and start the Microsoft Support and Recovery Assistant from a shared location on a network instead of the default internet location don't use the download link in this article.
Instead, follow the steps in this article on docs. We now have the capability to run Microsoft Support and Recovery Assistant scenarios using a command-line. For more information, read this article on docs. We're sorry, but we don't have a version of the Microsoft Support and Recovery Assistant that can be installed on a Mac. However, the Outlook for Mac scenario in the app can troubleshoot some issues that occur on your Mac even though the app is installed on a Windows PC.
You'll need an internet connection to download, install, and use the Microsoft Support and Recovery Assistant. Select Remove the application from this computer , and then click OK.
When you reach the end of a scenario in the app you're shown a screen where you're asked if we fixed your problem. Select any of the top three options to have the remaining questions in the screen displayed.
You can enter your feedback into the box at the bottom of the screen. Microsoft uses the telemetry data to improve customer experiences and to monitor the health of the application. The amount of telemetry data collected differs with different scenarios. A copy of the telemetry information is saved in a local log file by SaRA.
To view the log file, follow these steps:. Telemetry data is collected and uploaded to the uploadlogs folder in the Local Disk C:. To access this folder, use one of the following methods:. To view the information about a log file, double-click and open the file.
The log files include comprehensive information such as SessionID, TimeStamp, and Office applications on the affected system. The collected information is completely anonymous, and it does not trace back to you in any form. The following is the definition of some fields that are collected as part of the telemetry data:.
It may be used to identify usage trends of the Office application while keeping the data anonymous. When you run a scenario in Microsoft Support and Recovery Assistant SaRA , some log files may be created and you will be given an opportunity to send these files to Microsoft.
The only time you would want to send log files from SaRA to Microsoft is when you are working with Microsoft Support and the log files need to be reviewed. The following image is an example screen where log files are collected during a scenario and there are options to view the log files and to send the logs to Microsoft.
Note, if you are not signed into SaRA when you click Send, you will be prompted to sign in. If you are unable to sign in, your log files will not be sent to Microsoft. The table below provides information such as scenario type, data collection source, data collection path and data collection files. This will open the settings UI to configure your settings.
You can learn how to open the settings UI with keyboard shortcuts on the Actions page. If you prefer to configure your Windows Terminal settings using code, rather than the graphic user interface, you can edit the settings. Select Settings in the Windows Terminal dropdown menu while holding Shift to open the settings.
The default text editor is defined in your Windows settings. The path for your Windows Terminal settings. You can launch the terminal in a specific configuration using command line arguments.
These arguments let you open the terminal with specific tabs and panes with custom profile settings. Learn more about command line arguments on the Command line arguments page.
If you encounter any difficulties using the terminal, reference the Troubleshooting page. If you find any bugs or have a feature request, you can select the feedback link in the About menu of the terminal to go to the GitHub page where you can file a new issue.
Administrative Tools is a folder in Control Panel that contains tools for system administrators and advanced users. These tools were included in previous versions of Windows. The associated documentation for each tool should help you use these tools in Windows. The following list provides links to documentation for each tool. If the content that is linked to a tool in the following list doesn't provide the information you need to use that tool, send us a comment by using the Was this page helpful?
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