Thanks for your feedback. Hi, I hope I can explain this clearly enough! Instead, I accidentally created a new xbox profile. I now can't switch my new email to my old profile, as it says it is 'already in use'.
Can I delete the mistakenly created xbox profile, or remove the email address from it? This thread is locked. Any way to find out what the email is? I know my gmail account name but it still wont let me get in to xbox live can you check what it is? FoldedGrub - 6 years ago - report. Top Voted Answer. If you can't log in on your console at this time, call support. They'll ask you for some information on your account and if you can provide enough they can give it to you. Go to XBOX. Click "Can't access your account" under the log in portion and enter e-mail addresses until one "works".
If you can sign in, the email address and password you entered are valid. The gamertag associated with this email address will be displayed in the upper-right corner of the screen.
Solution 2: Check your email accounts. Check your email accounts for messages about your Xbox subscription. This may help you determine which email address is associated with your subscription. Solution 3: See if your email address has changed. Think back to when you created your Microsoft account. Were you using a different internet service provider for email at the time?
Some examples include:. You were using MyISP. Solution 4: Have a family member look up your Microsoft account. If a family member has an account associated with your account, they can look up your sign-in info from their account.
Have your family member sign in to their account at account. Collapse all Find a child account email address. Solution 1: Sign in to Xbox using your own profile. Sign in to your profile on the console. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 0. Report abuse. Details required :.
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